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frequently asked questions.

We are here to help! In an attempt to make it easier for you, we have compiled some of our most frequently asked questions. So take a peek below, or use the search function to find the answer you're looking for! If you are still unable to find the answers you seek, submit an inquiry below, and we will reach out with an answer as soon as possible! 

Q. Are dogs allowed at Bath Garden Center & Nursery?

A. Yes! We are a pet-friendly establishment, and we welcome all friendly, well-behaved dogs with open arms. Your pet must remain on a leash at ALL TIMES, with no exceptions. We do tend to be quite busy, so please make sure your dog is friendly towards other dogs, people, and children. Any damage caused by your pet is your responsibility, and we reserve the right to ask you to leave the property if your dog is not leashed or showing aggression toward other customers. It is our goal to maintain a safe and comfortable environment for everyone, and we appreciate your cooperation!

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Q. What is your warranty policy?

A. We offer a 1-year warranty on all trees, shrubs, and perennial plants. We offer an extended 5-year warranty if you purchased your plant material with MYKE Tree & Shrub. For more information, please visit our Warranties page.

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Q. Do you have an online store or a way to search for in-stock plants?

A. We do! Our online store is up and running, with new products being added daily! Not all of our products are available online, so we have also made our Plant Finder available online. It contains tons of information on plants that we carry in our store, including descriptions, characteristics, necessary growing conditions, and more!

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Q. Is my plant safe for my pets and/or children?

A. It depends on the plant. Many houseplants are toxic if consumed in large quantities, and some can be poisonous. Check out our list of non-toxic plants here!

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Q. Do you offer any shipping options?

A. We currently only offer local delivery services within Fort Collins, CO. You can see all of our delivery fees here! We are working on being able to offer shipping services though, so stay tuned! If you have found a product on our website that you cannot live without, but do not live within our delivery area, contact us or reach out to Mundy at mundy@bathgardencenter.com to discuss any shipping arrangements that we can accommodate you with!

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Q. How do you prune an overgrown houseplant?

A. You aren't the first person to ask this question! To make it easy, we have come up with a short video to answer this question. Click here to view the video on our YouTube channel!

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Q. Does Bath offer a houseplant subscription?

A. This is not something we offer currently, but it is in the works! So stay up-to-date through our newsletter and social media for updates as to when this will be available!

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Q. I made an order online and need to make a return. What are my options?

A. Visit our Returns & Exchanges page for details on all online and in-store purchases!

can't find the answers you're looking for?

We are sorry you could not find the answers to your questions. To ensure that we are able to answer your question, please submit your inquiry via the link below. Our team will reach out to you with answers, and we will also add your inquiry to our list of frequently asked questions!

 

And as always, feel free to give us a call any time. You will be connected with a real person who will be able to address your needs. We look forward to being able to help you!

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