Frequently asked questions
What is your warranty policy?
For Trees, Shrubs, Vines, Perennials, Roses and Grasses, we offer a ONE (1) YEAR GUARANTEE for these plants. Simply return the plant (a sample or photo works fine too) along with the receipt within ONE YEAR of the purchase date for a one time store credit in the amount of the ORIGINAL PURCHASE PRICE. Our warranty DOES NOT COVER the cost of original planting OR delivery.
Do you have an online store or search for in-stock plants?
Is my plant safe for my pets &/or children?
Do you offer shipping?
We currently only offer local delivery services within Fort Collins, CO. We are working on being able to offer shipping services though, so stay tuned!
How do you prune an over-grown houseplant?
You aren't the first person to ask this question! To make it easy, we have come up with a short video to answer this question. See below!
Does Bath offer a houseplant subscription?
This is not something we offer currently, but it is in the works! So stay up-to-date through our newsletter and social media for updates as to when this will be available!
I made an order online and need to make a return. What are my options?
Visit our Returns & Exchanges page for details on all online and in-store purchases!
We are here to help! In attempts to make it easier for you, we have compiled some of our most frequently asked questions. So take a peak below, or use the search function to find the answer you're looking for! If you are still not able to find the answers you seek, submit an inquiry below, and we will reach out with an answer as soon as we are able to!
We are sorry you could not find the answers to your questions. We want to make sure you find what you are looking for, so we are here to help!
To ensure that we are able to answer your question, please submit your inquiry via the link below. Our team will reach out to you with answers, and we will also add your inquiry to our list of frequently asked questions!
And as always, feel free to give us a call any time! You will be connected with a real person who will be able to address your needs. We look forward to being able to help you!